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Frequently Asked Questions
How do I get started on Handi?
+Download the Handi app (iOS or Android), sign up with your phone number, verify via OTP, and you're ready. No credit card needed to start. The whole process takes about 2 minutes.
How do I post a task?
+Tap the "What do you need done" box, describe what you need (e.g., "Fix leaking kitchen sink"), add a photo if you can, pick your budget range, choose when you need it, and hit post. Takes about 2 minutes.
Can I post a task for later, or does it have to be today?
+You can schedule a task for any date and time that works for you — today, tomorrow, or weeks ahead. Providers will see the date you need and respond accordingly.
Are the professionals on Handi actually vetted?
+Yes. Every provider goes through identity verification and background checks before being listed. Customers also leave ratings after every job, so you can see a provider's track record before booking.
What if I'm not happy with the work?
+Your payment is held in escrow until you confirm the job is done to your satisfaction. If there's a dispute, our support team steps in to resolve it fairly.
How do I contact support?
+You can reach us in-app via the Help section, or email us at support@tryhandi.com. We typically respond within a few hours.
